Shorter messages
Can we get shorter versions in the answers or a condensed version for the mobile app? To avoid scrolling too much
Giorgio Delpiano 19 days ago
Feature Request
Shorter messages
Can we get shorter versions in the answers or a condensed version for the mobile app? To avoid scrolling too much
Giorgio Delpiano 19 days ago
Feature Request
Completed
Collapsing the Chatlist
I need the chat list to be able to collapse. This is needed if I am showing my screen to another person and I do not want to share my chat titles. It can be in front of a prospect or in front of acc. mgr.
Csaba Hathazi About 1 month ago
Feature Request
Completed
Collapsing the Chatlist
I need the chat list to be able to collapse. This is needed if I am showing my screen to another person and I do not want to share my chat titles. It can be in front of a prospect or in front of acc. mgr.
Csaba Hathazi About 1 month ago
Feature Request
Detailed message content search
Current thread search only works with titles and tags. Let us search full content
Melek Nazman 3 months ago
Feature Request
Detailed message content search
Current thread search only works with titles and tags. Let us search full content
Melek Nazman 3 months ago
Feature Request
Completed
Clearing older chats/sessions to improve performance
I noticed that with the new update, the performance of the chat session is directly affected by the number of enquiries that exist on the chat. It even causes a lag sometimes, up to 10 secs when you type your inquiries. Is it possible to clear some of these older enquiries manually? Even if that means losing some of the data that is used, it is still better than starting a whole new chat and trying to remember what you have instructed over the past months. Any other suggestion is also welcomed as long as it increase performance.
Zann H 3 months ago
Report a bug/problem
Completed
Clearing older chats/sessions to improve performance
I noticed that with the new update, the performance of the chat session is directly affected by the number of enquiries that exist on the chat. It even causes a lag sometimes, up to 10 secs when you type your inquiries. Is it possible to clear some of these older enquiries manually? Even if that means losing some of the data that is used, it is still better than starting a whole new chat and trying to remember what you have instructed over the past months. Any other suggestion is also welcomed as long as it increase performance.
Zann H 3 months ago
Report a bug/problem
Create custom company coaches
Allow a company to not just customize agents (which is a separate feature request) but also create their own, based on any of the 4 defaults but with specific context/instructions. They could also want to hide any of our default agents and choose whether to show them on top and bottom.
Guido 4 months ago
Feature Request
Create custom company coaches
Allow a company to not just customize agents (which is a separate feature request) but also create their own, based on any of the 4 defaults but with specific context/instructions. They could also want to hide any of our default agents and choose whether to show them on top and bottom.
Guido 4 months ago
Feature Request
Completed
Custom names for AI coaches per company
Allow each company to optionally customize the AI coaches name (Frank, Leo, etc.) and pictures to their CEO, managers, or simply for better localization.
Guido 4 months ago
Feature Request
Completed
Custom names for AI coaches per company
Allow each company to optionally customize the AI coaches name (Frank, Leo, etc.) and pictures to their CEO, managers, or simply for better localization.
Guido 4 months ago
Feature Request
Company assessment (or multiple assessment tools?)
Could be a free feature for trial users on the web and have a more detailed version for pro plans.
Guido 4 months ago
Feature Request
Company assessment (or multiple assessment tools?)
Could be a free feature for trial users on the web and have a more detailed version for pro plans.
Guido 4 months ago
Feature Request
Teams/WhatsApp integration?
Allowing users to chat with our agents via external messaging applications. Think implications about collaboration, etc.
Guido 4 months ago
Feature Request
Teams/WhatsApp integration?
Allowing users to chat with our agents via external messaging applications. Think implications about collaboration, etc.
Guido 4 months ago
Feature Request
Completed
Mobile version limitations
I cannot access the Expert Cosches, Tools and Resources, Week in Sales menu points when using a mobile phone
Zoltan Gajewszky 4 months ago
Feature Request
Completed
Mobile version limitations
I cannot access the Expert Cosches, Tools and Resources, Week in Sales menu points when using a mobile phone
Zoltan Gajewszky 4 months ago
Feature Request
Completed
Shared Chats:
After I joined a shared chat I was unable to send a prompt within the chat. In the shared there was no option to select read only or write functions.
Csaba Hathazi 4 months ago
Report a bug/problem
Completed
Shared Chats:
After I joined a shared chat I was unable to send a prompt within the chat. In the shared there was no option to select read only or write functions.
Csaba Hathazi 4 months ago
Report a bug/problem
Completed
when i log in to tools and resources I can see the resources even if i am not a member. when i try to access the site for KPIS instead I get the request to be a member (i am on trial now) I
Giorgio Delpiano 5 months ago
Feature Request
Completed
when i log in to tools and resources I can see the resources even if i am not a member. when i try to access the site for KPIS instead I get the request to be a member (i am on trial now) I
Giorgio Delpiano 5 months ago
Feature Request
Completed
Chats clustered by Customer
it would great to have the chat grouped by customer. I used the tools and there are multiple chats in the history each related to a specific customer but not possible to go back and identify which customer referr to which customer
Fabrizio Ranieri 5 months ago
Feature Request
Completed
Chats clustered by Customer
it would great to have the chat grouped by customer. I used the tools and there are multiple chats in the history each related to a specific customer but not possible to go back and identify which customer referr to which customer
Fabrizio Ranieri 5 months ago
Feature Request
One chat with multiple agents
Sometimes I don’t necessarily know which Agent to use for my question/request, or I have a mixed request (e.g., researching a prospect and then writing a cold email). I would like to have a generic chat that allows Agents to “join” the conversation based on the question asked. This way i would not have to switch from one agent / chat to another but can keep the conversation going uninterupted (now i need to copy information from my chat with Leo to the chat with Frank).
Abigail Rowand 6 months ago
Feature Request
One chat with multiple agents
Sometimes I don’t necessarily know which Agent to use for my question/request, or I have a mixed request (e.g., researching a prospect and then writing a cold email). I would like to have a generic chat that allows Agents to “join” the conversation based on the question asked. This way i would not have to switch from one agent / chat to another but can keep the conversation going uninterupted (now i need to copy information from my chat with Leo to the chat with Frank).
Abigail Rowand 6 months ago
Feature Request
In Progress
Unable to upload document
upload button worked, i could add a document and looked like it was uploading, but then the document just dissappeared and nothing happened.
Abigail Rowand 6 months ago
Report a bug/problem
In Progress
Unable to upload document
upload button worked, i could add a document and looked like it was uploading, but then the document just dissappeared and nothing happened.
Abigail Rowand 6 months ago
Report a bug/problem